Knowledge Vanishing Risk on the Down Slope.
Interesting meeting of the ASP yesterday morning at the SRI in Menlo Park. Speaker was Mark Morgan. Strategic Planning On the Down Slope was really Portfolio management. He described the predictable way most companys will act on uncertains time. He mentionned in particular the first step being to cut of staff, followed by the lost of Tacit Knowledge and the effect being unability to support customers and the difficulty to scale up again when the crisis is over. I think is is well predicting that the current crisis will increase the urgent need of implementing knowledge retention strategies event in medium size companies. Together with the inevitable aging workforce effect neglecting knowledge collection is a big risk. Interesting also was the second part of the discussion on impact of culture on merge of businesses. We recalled the merge HP/Apolllo which I contemplated as a customer of Apollo. Strange that in the sketch displayed the market and the customers are totally absent. In my opinion a company cannot be described only from its inside but also by the reflected or proxy image of its exterior like customers, suppliers, partners and competitors. This is at least how we encourage users of describing their company inside Kneaver.